Our Promise to You
Welcome to Lighting Inc., Online.com, the fast and easy way to save money and time on your next purchase of lighting products.
When you shop at Lighting Inc. Online, you don’t have to wonder if you’re getting a great value on what you need. Instead, you can choose from our online inventory of products and buy them all at a great price! (We also offer Online Specials that are only available online.)
We’re proud of the business we’ve built with Lighting Inc. Online. But we never lose sight of the fact that you, the customer, are the only reason we’re here. Our showrooms stock over 10,000 items, so if you are unable to find what you are looking for online, send us an e-mail or give us a call to see how we can help you.
We’ve worked hard in an effort to earn your business, and we have a few reasons why we think you should choose Lighting Inc. Online for your next online purchase.
Sometimes, your time matters even more than your money. That’s why we’ve put a lot of effort into making sure it’s easy to find what you need, as quickly as possible. Our search engine can quickly scan through thousands of products, and if your search is too broad, it will help you focus in on what interests you most. Likewise, our product categories make it easy to browse through the departments that interest you, if you prefer. It’s kind of like walking down the aisles of a store, but much faster, and with a much better selection.
Finally, when it’s time to place your order, we’ll speed you on your way with a fast, simple checkout procedure. We make it easy for you to set up your billing and shipping addresses, choose your shipping method, and review your order before finalizing it. And, we even provide you with a printable invoice for your records.
One of the main reasons we all use the Internet is for fast and easy access to information. At Lighting Inc. Online, we’ve dedicated ourselves to providing you the information you need to make important purchasing decisions. As you surf around our site, you’ll notice that we provide a lot more than difficult to understand product descriptions and prices, like some of our competitors do. Instead, we feature in-depth product information and photos wherever possible. Our team of product specialists adds additional information to new products each day, to make sure our offering is as up-to-date as possible.
There is a right way and a wrong way to do most everything. When it comes to our customers, we don’t think it’s right to charge your credit card until we ship your merchandise to you, so we wait until an item is shipped before we apply the charge to your card. However special orders and factory drop shipments are paid at the time of order placement. While that seems like the only right way to do things, some of our competitors don’t think so.
We also protect your sensitive credit card and personal information with secure SSL encryption. You can order with confidence from Lighting Inc. Online and rest assured that your private information is safe.
We firmly believe in the old adage, “the customer is king.” While the Internet and computers have changed the way we all do business, machines can never substitute for the personalized service that we humans can provide each other. At Lighting Inc. Online, you can count on reaching a real, live, warm-blooded person on the other end of the phone when you have an issue with your order or have some other situation that needs assistance.
In summation, we will do our best to ensure a rewarding shopping experience for our customers. That is our guarantee